Question 1

What Makes Amwal Unique?

Accepted Answer

Amwal allows your customers to split their purchases with: 0% Fees and Interest: Your customers can split their purchases with no extra cost, helping increase sales and order value. Instant Approval: Installments are confirmed on the spot, which reduces drop-offs at checkout. Sharia-compliant An interest-free payment option that aligns with customer expectations in Saudi.  Uses the customer’s credit card:  No signup or paperwork — customers pay in installments using the card they already have. Keeps card rewards: Customers continue earning their points, miles, and cashback, making it easier for them to choose installments.

Question 2

Are bank installment sharia compliant?

Accepted Answer

Yes, all bank installment plans comply with Islamic Sharia principles. Commodities are bought through tawarruq or Murabaha and are officially certified by the Saudi Central Bank SAMA to ensure full Sharia compliance.

Question 3

How can I enable bank installments through Amwal in my store?

Accepted Answer

Upon signing up with Amwal, Integration credentials will be available via the Amwal dashboard, enabling you to go live seamlessly. Once integrated, Amwal installments option will be available at your checkout.

Question 4

How long does it take to integrate Amwal?

Accepted Answer

Amwal’s team is ready to support your integration across all sales channels. Enabling Amwal in  offline stores typically takes 2–4 days,  while  online integration usually takes 1–2 weeks,  depending on your technical setup.

Question 5

What are the benefits of the credit card installment service with Amwal?

Accepted Answer

Amwal lets customers split their purchases directly at checkout in a safe and transparent way using their existing credit cards. They get  instant approval with no extra fees or risks, since everything happens within their pre-approved credit limit. Customers also continue earning their  card rewards, points, and miles  while paying over flexible plans of up to 24 months.

Question 6

Do merchants need to sign an agreement with the partnering Banks?

Accepted Answer

No, Amwal manages all agreements and eligibility conditions on behalf of merchants.

Question 7

When do merchants receive their payments?

Accepted Answer

Merchants receive 100% of the purchase amount upfront after deducting service fees.  Funds are transferred within 2 to 7 days,  depending on the terms of your agreement with Amwal.

Question 8

Why does the bank reserve the full purchase amount when a customer chooses installments?

Accepted Answer

Amwal does  not  hold or reserve any funds. The bank temporarily  reserves the full purchase amount on the customer’s credit card limit  to ensure instant approval and a smooth, fee-free installment plan. Each month, the bank  releases a portion of the reserved amount  and charges the customer’s installment. This process is handled entirely  by the bank,  while Amwal simply enables the installment option on your store’s checkout page.

Question 9

Can I have other Pay later options enabled on my store?

Accepted Answer

Certainly, Amwal’s Installment button can be enabled in parallel with other payment providers

Question 10

Which Banks Are Partnering with Amwal for Installments?

Accepted Answer

Installment payments are currently available with Al Rajhi Bank  and  SNB  credit cards. Soon, the service will be available with the other banks.

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